Privacy Policy

What personal information do we collect and how?

T & Thy Insurance only collects your personal information it requires to provide you the Services, or to promote or advertise T & Thy Insurance’s current or future services. The type of information we collect includes your name, address, personal and/or work contact details and payment details as well as information regarding property, assets and finances that are required to provide the relevant service to you.
If you ask us to help you determine which of the Services best suits your needs, we may ask you to provide it with additional personal information.
Importantly, T & Thy Insurance does not collect any personal information it does not need.
How do we collect this information?
Your personal information will usually be collected by T & Thy Insurance when you:
Request information from, or have dealings directly with T & Thy Insurance
Request that we provide you with the Services
Access or request information from or through T & Thy Insurance’s website
In addition to collecting personal information directly from you, T & Thy Insurance may collect personal information about you from third parties, including credit reporting agencies or your accountant.
In relation to the use of the T & Thy Insurance website, T & Thy Insurance may collect personal information through the use of:
‘Cookies’ used to provide you with tailored information from a website. A cookie is an element of data that a website can send to your Internet browser, which may then store it on your PC or computer system. This website uses cookies so that T & Thy Insurance can better serve you when you return to this website again.
Third-party tracking and tag manager software. These are used to install, manage and update all tracking tags and T & Thy Insurance uses all features available in these platforms. They may result in the collection of the following types of information:
General app usage, including button clicks, page views, and general location of users
Demographics and interests of users
Number of downloads and installs by device (Android and Apple) and by campaign
Crashes and exception reporting.
In addition:
Third-party vendors, including Google Ads, show T & Thy Insurance ads on sites across the Internet.
T & Thy Insurance and third-party vendors, including Google Ads, use first-party cookies (such as Google Analytics cookies) to inform, optimise, and serve ads based on someone’s past visits to our website.
Users can opt out by utilising Google’s Opt-Out Browser Add On
( and/or Ads Preferences Manager
What if you don’t provide T & Thy Insurance the personal information it requires?
If you can’t or won’t provide T & Thy Insurance with the personal information it reasonably requires, T & Thy Insurance may be unable to provide you the information or Services you wish to receive or use.
How does T & Thy Insurance use my information?
T & Thy Insurance uses your personal information to:
Provide you with the Services.
Determine which of the Services best suit your needs.
Promote and market T & Thy Insurance’s (including affiliated companies) current and future products and services to you; and
Conduct research (including but not limited to client surveys) concerning, T & Thy Insurance’s current and future products and services.
T & Thy Insurance will only use your personal information for direct marketing purposes as authorised by the Privacy Act 1988. That includes where we collected the information from you and you would reasonably expect the information to be used for direct marketing. In all other circumstances we would only use your personal information with your consent or where it is impracticable to obtain that consent. In all direct marketing correspondence sent to you we will give you the opportunity to “opt out” of receiving any further marketing correspondence.
Will your personal information be given to anyone else?
In providing you the Services, T & Thy Insurance may be required to disclose your personal information to:
T & Thy Insurance’s contractors and service providers perform services including (but not limited to) credit reporting, mail-house and printing services.
Other than those above, T & Thy Insurance will not disclose your personal information to any third party unless:
You authorise T & Thy Insurance to do so;
Your safety or the safety of others in the community is at risk; or
T & Thy Insurance is required or permitted by law.
Is my personal information secure?
T & Thy Insurance takes all the proper steps to protect the personal information it holds from risks such as loss, unauthorised access or use, destruction, modification or disclosure. T & Thy Insurance only permits its authorised personnel to access your personal information.
T & Thy Insurance takes reasonable steps to ensure the information you send T & Thy Insurance is, to the extent reasonably possible, secure and protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure.
The T & Thy Insurance website may contain links to other websites. T & Thy Insurance is not responsible for the privacy practices of those other websites. T & Thy Insurance makes no warranty as to the accuracy or content of those linked sites, or that such links will remain current or be maintained.
Shipping & delivery policy
We deliver all of our completed reports electronically via email. T & Thy Insurance uses the normal service provided by Australia Post for all printed copies, and our fee includes shipping and delivery costs. We ship our reports within Australia and Overseas as required.
Security policy
T & Thy Insurance wants to ensure that you can make payments with complete confidence online. When making payments on, your financial details, including your credit card number, is passed through a secure server using the latest 128-bit SSL (Secure Socket Layer) encryption technology.
Changes to this privacy policy
T & Thy Insurance reserves the right to change this Privacy Policy from time to time. This Privacy Policy was last updated in May 2020.
Rights of access and correction
You have a right to access the personal information T & Thy Insurance has collected from you. You may request details of your personal information by contacting T & Thy Insurance below.
The accuracy of your personal information is important to us. T & Thy Insurance will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. If you believe that any personal information T & Thy Insurance holds about you is not accurate, complete or up-to-date, don’t hesitate to get in touch with T & Thy Insurance below.